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You are here: Plan Your Visit > Accessibility > Accessibility Travel
Together with Transport of London, Richmond Council are working hard to provide as many available spaces across the borough for disabled residents and visitors. Below you will find information about disabled parking.
» Blue Badge Scheme: A Blue Badge is a disabled parking permit which allows people with certain disabilities to park closer to where they need to go.There are large number of Blue Badge parking spaces available across the borough and majority of the time they will be clearly marked with a wheelchair sign. Please ensure that you check the parking information before leaving your vehicle, as some Blue Badge parking spaces have time limits and drop-off restrictions. Also, it is important to highlight that the badge is only valid when the holder is driving the vehicle or travelling as a passanger.
For more information on where you can and can't park as a Blue Badge holder, please click here.
*Please be advised that this scheme is not available for international visitors.
Richmond upon Thames is the home of world renowned attractions. From famous galleries to museum and theatres that are accessible for everyone. Below you will find all the information you need on various accessibility transport and wheelchair-friendly services across the borough. All public transport have priority seats for disabled people, elderly travellers and women expecting a baby.
» Underground: Currently 90 Tube stations provide step-free access for wheelchair users, with Tube-level platforms and manual boarding ramps. If you need to travel to Richmond via the District Line (Green) or make a change to get onto the District Line via Victoria, Metropolitan, Circle or Hammersmith & City line don't worry, as all the lines have highly accessible Tube trains in service.
To ensure you have a smooth and worry free journey, please ensure you visit the Transport for London journey planner before you travel.
» Overground: Currently 60 Overground stations have fully accessible step-free access, which means that all the stations have lifts or ramps - or combination of both. Staff is always available at every station to offer assistance if needed. All the overground trains have wheelchair seating spaces available.
» Train: All National Railway Services have special designated spaces for wheelchair users. Please check if there are lifts and ramps available from the train station you are travelling from. If there is rail replacement when a network is being upgraded or due to unforeseen circumstances alternative transport will be provided.
To contact the TfL Accessibility Team for travelling requirements, please dial 0343 222 2000.
For further information, please visit National Rail official website.
» Buses: All buses in London are highly accessible with wheelchair seating spaces available near the door with wheelchair ramps close by (located at the exit door - middle of the bus) and low level floors to ensure safe boarding process. Additionally, wheelchair users can travel free of charge on all TfL (Transport of London) buses.
» London Taxi Card: London Taxicard provides subsidised door-to-door transport in licensed black taxis and private hire vehicles for people with mobility problems.The scheme is available to permanent residents of the Borough who are; blind, have long term, severe mobility difficulties and have difficulty using public transport.
For more information on how to apply, please visit Richmond Council website.
Transport of London (TfL) offers free travel mentoring service that encourage people to start using public transport, so they can gain confidence to become independent travellers. The service offers guidence and support to people who are not familiar with the accessible transport options offered by TfL. In addition, the service offers anyone in London a telephone and email advice, a mentor to accompany during your first few journeys, as well as virtual assistance using apps available on smarthphone.
For more information, please visit Transport of London website.
SitStop is an initiative that was started in 2005 by an independent community group in the London Borough of Richmond upon Thames. The purpose of SitStop is to make life just a little easier for those in need of somewhere to sit down. These individuals may be elderly, pregnant, disabled or unwell; they may have tired feet or be laden down with shopping or they may just need somewhere to wait for a few minutes. It does not matter what drives the need. In a shop or business displaying the SitStop logo, it is absolutely fine to ask for a seat or to use one if it is available. It is not necessary to be a customer of the store or to be using the services provided there.
Click here to find out all the SitStop locations.