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You are here: Information > Terms and Conditions
By using the Website, you are accepting the Terms and Conditions which take effect when you first use the Website. VisitRichmond reserves the right to change the terms and conditions at any time by publishing changes online. It is your responsibility for reviewing information regularly. By continuing to use the website after changes are made you constitute your acceptance of this agreement. If you do not accept these Terms, do not use the Website.
VisitRichmond strives to ensure that this Website is available 24 hours a day. However, VisitRichmond shall not be liable if for any reason this Website is unavailable at any time or for any period. Access to this Website may be suspended temporarily or permanently and without notice for business or operational reasons or reasons beyond VisitRichmond’s control.
Whilst VisitRichmond strives to ensure the information on this Website regarding properties, attractions, accommodation, tickets, and prices is correct at the time of the last update to the relevant page, no warranty, express or implied, is given as to its accuracy and VisitRichmond does not accept any liability for error or omission.
Part of this Website includes materials presented to VisitRichmond by third parties. As a result of that, third parties are responsible for making sure the information provided complies with national and relevant foreign law. VisitRichmond is unable to certify the accuracy of the material and hereby explicitly disclaims any responsibility for error, omission or inaccuracy in the material, misinterpretation and any loss, disappointment, negligence, or damage caused by reliance on the material contained on this Website. Any damage caused by reliance on the material included on this Website or any failure or alleged failure in the delivery of the services outlined, or in event of bankruptcy, liquidation or cessation of trade of any company, individual or firm referred. Confirmation in the accuracy of the information should be sought from the establishments involved.
VisitRichmond shall not be responsible for any damages (including, without limitation, damages for loss of business or loss of profits) arising in contract, tort or otherwise from the use or inability to use this Website, or any information contained in it, or from any action or decision taken as a result of using the information outlined on this Website.
VisitRichmond shall not be responsible for the content of any website to which a link is provided from this Website. Such kind of links are provided for your convenience, thus the information provided within them do not necessarily represent our views or values.
If a court or relevant authority finds part of these Terms illegal, invalid or otherwise unenforceable, the terms outlined shall be severed and deleted from the clause and the remaining terms and conditions shall survive and remain in full force and effect. Each clause of the Terms operates separately.
By accessing any part of this site, you should be deemed to have accepted these Terms in full.
These Terms shall be governed by and construed in accordance with English law.
All the information displayed on the Website is the property of VisitRichmond 2022 or its licensors and is protected by copyright and other intellectual property rights. You are permitted to view and download the materials for your personal, non-commercial use only. Any material or ideas submitted by you to VisitRichmond and published on this Website shall be subject to the terms outlined in our Privacy Policy and you permit us to use such information for the purposes outlined in that Policy.
You can reach us using the below outlined email address and telephone, or simply fill in the form available on our contact us page.
Opening hours:
Monday – Thursday 9:00am–17:15 pm, Friday 9:00am–17:00pm
Email: info@visitrichmond.co.uk
Phone: +44 (0)20 8891 1411